FREQUENTLY ASKED QUESTIONS

Where are SIAM SWISS Rolex Boutiques Located?

You can reach us at the following:
Siam Swiss Siam Square Rolex Boutique
392/25-26 Siam Square Soi 5, Rama 1 Road, Pathumwan Bangkok
10330 Thailand
Tel: 02-252-9286

Siam Swiss Silom Rolex Boutique
45, 47 Narathiwatratchanakharin Road
Silom Bangrak, Bangkok 10500
Thailand
Tel: 02-636-6300

What watches can I find at Siam Swiss?

Siam Swiss is proud to be part of the worldwide network of Official Rolex and Tudor Retailers. We are allowed to sell and maintain guaranteed Rolex and Tudor watches. You can discover a selection of Rolex’s Classic and Professional watches, as well as an extensive range of Tudor’s classic, sport, diving and heritage-inspired watches at our boutiques.

What can I do to purchase Rolex watch models that are unavailable?

Kindly get in touch with us through our website, specifying your preferred models and mode of contact, and we will respond as quickly as possible.

Other contact channels;
Siam Swiss Rolex Facebook, Instagram or Line Official

It has been more than 48 hours since I made my email enquiry and I have yet to receive a reply. What can I do?

Kindly check your spam folder as the reply might have been redirected there. If you still do not see a reply from us, please contact us directly via phone at 02-252-9286, or 095-858-3847.

Do Siam Swiss provide after-sales service?

As an Official Rolex and Tudor Retailer, we are authorised to accept your Rolex and Tudor watches for servicing at the Rolex Service Centre. With the necessary skills and technical know-how, we are able to advise you on all the technical aspects of Rolex and Tudor watches. For more information, you may visit our ‘Servicing Your Rolex’ page.

Are the watches covered with product warranty?

All Rolex and Tudor watches sold at Siam Swiss come with an international five-year guarantee that will be completed and dated at the time of purchase.

Does Siam Swiss offer tax refund?

Only tourists traveling in Thailand are eligible for tax refunds. For a comprehensive explanation on the eligibility criteria, as well as instructions to apply for tax refunds, please visit this link.

Where are SIAM SWISS Tudor Boutiques Located?

You can reach us at the following:
Siam Swiss Siam Square Tudor Boutique
392/22 Siam Square Soi 5, Rama 1 Road, Pathumwan Bangkok
10330 Thailand
Tel: 095-858-3847

Siam Swiss Mega Bangna Tudor Boutique
39 Room No. 1405, Floor 1, Moo 6 Bangna-Trad Road,
Bangkaew, Bangplee, Samutprakarn, 10540 Thailand
Tel: 080-046-4545

Can I purchase Tudor watches online from Siam Swiss?

Siam Swiss offers a seamless and secure online shopping experience for Tudor Watches. Discover the perfect Tudor timepiece from the comfort of your own home.

Our customer service team is ready to assist you. Shop for your Tudor Watch with us at https://www.siamswiss.co.th/tudor/shop-now

What can I do to purchase Tudor watch models that are unavailable?

Kindly get in touch with us through our website, specifying your preferred models and mode of contact, and we will respond as quickly as possible.

Other contact channels;
Siam Swiss Tudor Facebook, Instagram or Line Official